Frequently asked questions

Q: How can we send you the images? We have a few hundred images and a few are more then 50MB large. How shall we proceed? A: We will set up an FTP (file transfer protocol) account for every one of our customers on our server, where you will be able to upload as many images as you wish , of any size. You can upload the images using a ftp client sofware like file zilla, and your personal assistant will help you out, in case you are not familiar with ftp's.

Q: How can we pay? A: Payment is made only after all the images are delivered and you are satisfied with all of them. Payment can be made through Pay Pal or bank transfer. No VAT is added to the price. We will make an evaluation for any order. We will start processing your order only after you have accepted the evaluation.

Q: When are the images delivered? A: The processed images will be ready for download from your ftp account after 24 hours maximum. We work 24/7.

Q: How many images can you process per day? A: Minimum 500 complexity easy images, 100 color correction paths, 100 masking images. You personal assistant will let you know if a large order can not be processed in the next 24 hours.